Tags
Date
2 September 2016
Author
Delphine Duclos
Table of Contents
Share
Finding, negotiating, and finally closing a deal with a prospect is a long-term effort that is at the heart of your sales performance. And bringing a project to fruition brings tremendous satisfaction, doesn’t it? Don’t you feel a similar sensation to the one that overwhelms you when you cross the finish line of your bi-annual half-marathon or complete an intense workout? You did it, and it’s finally over. Congratulations!

Would you like to experience this feeling more often? The only way to achieve this is to be able to sell better and faster. The goal is not to find unconventional shortcuts, force your way through, or improve your performance with dubious resources, as you’ve probably gathered. Here are some simple tips, focused on your daily sales practice, that anyone can implement with a little practice and organization, to sell more effectively and therefore faster.
Use clear language
There’s nothing as powerful as clear, straightforward, and transparent communication. Poorly managed communication can be a real hindrance to your goals. An imprecise email, an overly ambiguous phone call, or simply an oversight can cost you a lot of time and slow down your sales performance.
Avoid overly technical words that will require explanation to your prospects. Stay simple and concise by using common language that everyone can understand and use to envision themselves. A salesperson who knows their product perfectly, even if it’s highly technical, will be able to explain it to anyone in 20 seconds. Clear language, precise expression, and a sales pitch that gets straight to the point will be appreciated by your prospects and save you time in all your processes.
Be transparent about your pricing
Billing is a common concern for any business. It’s also responsible for a huge waste of time when negotiations drag on and don’t lead to a conclusion. There’s no magic formula, but several problems can be avoided if you opt for transparency from the start of your negotiation.
Many sales teams prefer to reveal only part of the service or product price (startup fees, trial projects, tiered subscriptions, etc.) and thus subtly reduce the total service price. It’s often wrongly advised to take time to convince the prospect of the product’s value before announcing its real price. However, a prospect can tell you with certainty, especially thanks to allocated budgets, what they are willing to pay or not for a certain type of service. There’s no point in wasting your time or theirs by praising it to the skies if, ultimately, the communicated price isn’t accepted.
The right approach? Be transparent, honest, and confident in your product. A salesperson who trusts their product shouldn’t hide its price; they should be proud of it. Providing the price of a service with full transparency ensures its raw quality and is a real strength. Of course, the negotiation phase shouldn’t be overlooked, but it will be easier to engage in if the groundwork has been laid from the start.
Taking the time is an essential factor for the positive evolution of your sales performance
Contracts, quotes, sales proposals, product presentations… So many ‘administrative’ and formal steps to present and move a project forward to its closure. Optimizing these steps is essential for the smooth functioning of your sales process. Take the time to perfectly draft and build these documents rather than rushing and having to revisit them later. Nothing is more annoying for a prospect and for yourself than having to resend a quote three times due to an oversight or rework a presentation that wasn’t complete enough.
All these modification and feedback procedures are time sinks and can slow down your sales performance. This may seem obvious, but it’s important to remember: spending an extra hour perfecting a document will save you from wasting time having to rework it a week later.
Know your prospect
Every prospect is different, both in their decision-making processes and their personal considerations or requests. Identifying the essential points in a prospect’s thought and decision-making process allows for greater flexibility and better adaptation to effectively meet their needs. Asking a prospect about their expectations and how they operate will prevent you from wasting time by taking more ‘classic’ routes that are not suited to that specific prospect. It’s sometimes frustrating to realize that a deal could have been closed with just a bit more information, a better-oriented meeting, or a more personalized process. Build strong customer intimacy, and you’ll see its impact on your sales performance.
It’s obviously easier to sell to someone you know rather than a complete stranger. Nevertheless! A good salesperson knows their prospects to offer them the most suitable solutions. Moreover, personalization is a key success factor in modern sales processes, and your prospects will thank you for this special attention.
Knowing how to approach closing!
What could be simpler for finalizing a contract than directly asking the prospect? A good salesperson must know which stage of the sale they are in: discovery, qualification, negotiation, closing… When you detect the closing stage, don’t wait. If you’ve reached this stage, it’s not by chance. Asking for the project’s finalization also shows your prospects your determination to move quickly and efficiently to best deploy the solution you’ve agreed upon. Don’t hesitate to follow up with your prospects and ask them about the contract’s conclusion, which marks the completion of a collaborative effort. This step, sometimes delicate, requires practice, and once implemented, you’ll understand how essential and effective it is for definitively closing deals.
To help you, we suggest watching Amanda Palmer’s TED Talk on “The Art of Asking.” She explores this practice in the field of finance, but she provides excellent examples and tools to become confident and ask for anything you want.
So, ready to close your deals and boost your sales performance?
Tags
Date
2 September 2016
Author
Delphine Duclos