Employee engagement and motivation are key to business success. While the sources of engagement may vary from person to person, its effects are almost constant: in addition to improving a company’s financial health, motivated employees deliver better customer service and are often the source of creative and innovative solutions.
Discover the strategies used by 5 companies that have mastered employee retention.
1. Google: Innovation at All Costs
The success of the American search engine lies primarily in its corporate culture: it values transparency as much as employee autonomy. It is therefore natural that employees are invited to dedicate 20% of their working time to projects that do not correspond to their official role within the organization.
The result of this culture of creativity: responsible, innovative employees ready to take the risk of personal initiative. What if you valued your employees like Google?
2. American Express: Focus on Positive Behaviors
This company has everything to please employees. Its leaders have indeed understood that the pursuit of financial goals and results is not enough to motivate their employees. That’s why they focus on behaviors and the ways to achieve these goals.
Positive actions and reactions are always valued, so as to encourage them among all employees. A voluntary, respectful, and collaborative attitude creates a strong emotional impact within a team; imagine what it can achieve when it spreads throughout the entire organization!
3. John Lewis: A Cooperative Model
In a paradoxical context, where shareholders can earn exorbitant bonuses while millions of people lose their homes or jobs, the British company John Lewis offers us a magnificent economic and social model. Owned by its employees, who are therefore also its shareholders, this company annually distributes the bonuses earned to all its employees.
Result: the group’s employees are not just employees; they are also partners who participate in the company’s major decisions. And you, have you thought about making your employees true partners?
4. Hyatt Hotels: Solutions Proposed by Employees
In a sector heavily affected by turnover, the Hyatt hotel chain manages to retain its employees by encouraging them to propose solutions themselves to the problems encountered. Exchanges, both within teams and with the group’s clients, are constantly encouraged. Indeed, who is better placed than employees to improve their own practices?
Personal initiatives are valued more than simply following hierarchical directives: a great example of employee engagement!
5. Southwest Airlines: A Vision to Engage and Motivate
At Southwest Airlines, they don’t just transport customers; they enable them to get closer to what they love, whether it’s a place or a loved one. This clear and strong company vision is constantly communicated to employees, thus giving meaning back to their work and the efforts made.
Southwest Airlines employees don’t just work to achieve a financial goal. They contribute to the vision of a more just, more beautiful world; in short, they contribute to building a better world. Can your employees say the same?
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