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Date
15 December 2015
Author
Delphine Duclos
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Star Wars, like all great sagas, contains countless lessons distilled through memorable phrases. Some of them are true treasures for boosting your team’s sales performance. We have selected the 8 best Star Wars quotes that you can apply to your sales management.
The 8 Iconic Star Wars Quotes to Boost Your Sales Performance
“Your lack of faith is disturbing” Darth Vader, Episode IV: “A New Hope”
To sell, self-confidence and confidence in one’s product are essential. There’s nothing worse than a hesitant salesperson, as this directly impacts sales performance. To restore confidence in your salespeople, empower them. For example, Richard Branson (Virgin CEO) allowed his employees in the United States to take unlimited vacation. Employees proved to be much more productive and confident and were responsible for the duration of the leave they took. “If you take care of your employees, they will take care of your business,” he states.
“I assure you, Lord Vader, our men are working as fast as they can.”
“…Perhaps I can find new ways to motivate them” Darth Vader, Episode VI: “Return of the Jedi”
Be like Darth Vader, be innovative to motivate! Salespeople love novelty. Photo challenges are an original and motivating example. This works very well for in-store salespeople; you can create a challenge between stores for the best Christmas decoration and reward the 5 best agencies. With the Incenteev app, you can post a photo directly from your mobile and organize a challenge in a few clicks.
“Never tell me the odds!” (entering an asteroid field) Han Solo, Episode V: “The Empire Strikes Back”
A prospect who says no is only the beginning of the sales process, not the end. A good salesperson is one who perseveres. For this, it’s important to anticipate the objections a prospect might raise. For example, if a prospect tells you “I need to talk to XXX about it,” reply with “but if it were up to you, would you agree?” Or to “I need to think about it,” reply with “is something making you hesitate?” Effectively responding to objections is a key to sales performance.
Download your white paper: Engaging Your Sales Force to Retain Them
“Do or do not. There is no try.” Yoda, Episode V: “The Empire Strikes Back”
Trying is not enough. Doing things halfway is counterproductive and harms sales performance. Saying you will do something instead of trying is much more committing. It’s much better to say “I will call this prospect” than “I will try to reach this prospect.” When inevitable obstacles, such as gatekeepers, arise, don’t get discouraged. For this mindset to work, it’s important to set ambitious but realistic goals for your salespeople.
“In my experience, there is no such thing as luck” Obi-Wan Kenobi, Episode IV: “A New Hope”
It’s not luck that makes a salesperson successful; it’s perseverance. Even a prospect who isn’t “hot” can be converted into a client. Work hand in hand with marketing. This way, you can nurture your prospects to move them forward in the sales process. To ensure you don’t forget any of the interactions you’ve had with your prospects, remember to note all useful information for the sales pitch in your CRM.
“Mind tricks don’t work on me” Watto, Episode I: “The Phantom Menace”
Rather than using the Force to guess information about your prospects, use social media! It is estimated that less than a quarter of salespeople use social media for professional purposes, and half don’t use it at all. Yet, they are a goldmine of information about your prospects. LinkedIn, in particular, will give you the size of the company where the prospect works, their position, their seniority, and the names of their colleagues, with whom you may have already spoken. Don’t deprive yourself; it’s better to be over-informed than not at all.
“Great shot, kid, that was one in a million!” Han Solo, Episode IV: “A New Hope”
Don’t forget to congratulate salespeople for their great performance. Recognition from colleagues and managers has become one of the primary motivators. With Incenteev, you can congratulate with one click and publicly. Happy and recognized employees are the key to sales performance.
“May the Force be with you” Obi-Wan Kenobi, Episode IV: “A New Hope”
Tell your salespeople. There is no more motivating phrase; all Jedi will tell you.
And you, what do you do to boost your sales performance? Are you more on the light side of the Force or the dark side of the Force?
Download your white paper: Engaging Your Sales Force to Retain Them
Tags
Date
15 December 2015
Author
Delphine Duclos