The Secrets of a Sustainable Customer Relationship – Ayla Ziz
Discover how Danone turns sustainable customer relationships into a strategic edge through innovation, performance, and authentic engagement
Customer Experience Management: 5 Tips to Strengthen Customer Loyalty
According to an American Express study, more than half of consumers abandon a purchase in progress due to a poor experience.
Get up and Negotiate! – Nicolas Caron
How to succeed in a business negotiation without a power struggle? Discover Nicolas Caron's fair price method.
The history of sales: how does it shed light on our future? – Olivier Forner
How does the history of sales shed light on how the sales profession has evolved—and what its future looks like in the face of new technologies?
8 Surprising Events to Delight your Clients and Prospects
Want to convince your clients and prospects? Incenteev gives you 8 ideas for unusual events for extraordinary experiences.
Winning Strategies for Successful CRM Software Adoption
Are you facing CRM (Customer Relationship Management) system adoption issues in your company? Here are the best practices to address them and improve your sales performance.
Multichannel Sales: How to Motivate Your Sales Team When Customer Relationships Become Multichannel?
The transition to a multichannel sales system can be a real upheaval for a company. Here's how to help your salespeople adapt to it.
4 Steps to Win Back Lost Customers
How to regain the trust of your lost customers? Our tips for successfully implementing a strategy to win back your best customers.
Personal Motivations: 3 Steps to Understanding your B2B Customers
When formulating a business proposal, it's important to consider the personal motivations of B2B customers. Here are our tips for identifying them.