"Incenteev really has an extraordinary recent approach."
Anne-Claire De Clerck, David Andrieu
Reading extract
Orkyn is a healthcare subsidiary of the Air Liquide Group, providing home healthcare services for patients with chronic conditions or reduced independence.
Up to 2015, the company was experiencing strong growth across all its activities, when everything changed in 2016. For the first time since a long time, Orkyn had to deal with a slowdown in the number of its installations at patients’ homes.
To revive sales performance, Orkyn launched an ambitious project combining manager training and the use of Incenteev to track and energize field activity. In just 18 months, the results were spectacular:
- 85% of users installed the mobile app
- 75% of users log in several times a week and share best practices and successes
- 26 conversations are initiated every day
- Managers spend less time on administrative tasks and can focus on coaching teams
- Communications are more positive, and employees are more willing to highlight themselves and share their successes
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